Managing leasehold blocks is a complex business that requires a full understanding of leases and a knowledge of the statutory requirements of the various landlord and tenant legislation. Leasehold blocks do not manage themselves and it requires specific skills. Our fully trained staff are here to help and advise at every opportunity to ensure a happy community. Self-managed blocks are too often reliant on a small group of volunteers who are prepared to deal with problems that arise with their neighbours and we believe this is not always a comfortable situation to work in. You are welcome to call into our offices at any time to discuss your queries, where we will aim to give you the total peace of mind that you deserve.

Our Management Services Include...

Building Insurance
Our staff will endeavour to seek the most competitive premium for your building. We will of course offer the premium for consultation with the directors. We would deal with all claims on behalf of the block etc.

Site Inspections
A member of the team will inspect your estate at least every 6 weeks to determine any onsite requirements and to liaise with Directors accordingly.

Accountancy Service
This involves the collection of service charges and, if appropriate, ground rental payments. All charges will be administrated through our block management software package and the finances are fully balanced and reconciled with separate bank records per block. At the financial year end, service charge accounts are produced to trial balance before being sent to independent auditors.

Liaise with Tradesmen
Our service includes obtaining competitive tendering for annual contracts as well as working closely with local reliable tradesmen for the day to-day duties. We will inspect all works and pay invoices on the committee's behalf. We shall act to protect leaseholders' interests at all times.

Company Secretarial Services
Crown Property will issue formal notices for AGMs or EGM's. We shall prepare and issue share or membership certificates when properties change hands. We shall maintain the statutory books of our clients and we will prepare and file annual returns and statutory forms registering changes in directors or company secretaries with Companies House.

Retirement Housing Sector
This area of the business has grown rapidly in the last 3 years and we offer specialist advice in this sector by key staff that understand the different requirements needed within this sector. Retirement housing apartments are inspected every month and we liaise (where necessary) with the in house warden/manager on a daily basis. Please call Mr Darren Stocks MIRPM for further advice.

Right to Manage/ Enfranchisement Process
Our staff are happy to explain the Right To Manage process in relation to costs and the length of time that is required. The process is complex although we find this is made easy with our experienced block managers. We advise specially on Right To manage issues where there is a tri-party lease . The Enfranchisement process is a common route, although there are alternatives and therefore specialist advice is recommended before embarking on this route. Should you have any queries then please telephone the block managers who will be happy to discuss the various routes available and pointing you in the right direction.

Annual General Meetings & Maintenance Budgets
At the beginning of each financial year we will set a budget for the service charge and agree with the directors. At the end of the financial year we will issue the financial records to an independent firm of chartered accountants nominated by you, the company. On production of the accounts we will hold the AGM to discuss finances etc.

It is worth remembering that Crown Property will not necessarily always use the same insurers or tradesmen etc. as we will look to obtain the most competitive rates available at every opportunity.

Staff Membership of the Institute of Residential Property Management (IRPM)
Our block management team are committed to promoting the professionalism of the Company.
We encourage our staff to gain their qualification through IRPM. This qualification provides opportunities for our staff to network with fellow professionals from an independent accreditation as well as further opportunities for continuing their continued professional development. They can be contacted on www.irpm.org.uk

"New" Price promise on management fees*
We have decided that if you are unhappy with the services that we provide within the first 12 months then we will fully refund all fees we have taken for that same period. We hope that this shows our commitment in delivering the service you deserve.

"Grown by reputation since 1994"